> ## Documentation Index
> Fetch the complete documentation index at: https://developers.kajabi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Upload files to a Community Channel

> Attach PDFs, audio files, images, and videos to Channel posts, comments, and chat messages.

Enhance your Community posts and comments by attaching various **file types**, including PDFs, audio files, images, and videos.

<Note>
  **Note:** You can view PDFs and play audio files directly in the Community on the web app. Mobile app users will be prompted to download a PDF or audio file first.
</Note>

## Add a file to a Channel post

<Frame>
  <img src="https://mintcdn.com/kajabi-support/qWQtTofU1bjItAeE/images/CreateFilePost.png?fit=max&auto=format&n=qWQtTofU1bjItAeE&q=85&s=e0b237ba4372fcb38adc615baf694570" alt="Create File Post" style={{ width:"78%" }} width="634" height="411" data-path="images/CreateFilePost.png" />
</Frame>

To upload a PDF, image, audio file, or video file to a Channel post:

1. Click **Write post**.
2. Select which **Feed** to post in.
3. Then, click the **+ button**
4. Click the desired **File type** **icon**.
5. Choose the file, then click **Open** to upload it to your post.
6. When you're finished, click **Post** to publish it.

## Delete a file from a Channel post

1. Click the **ellipsis menu \[...]** at the top right corner of the post window.
2. Select **Edit**:
   <img src="https://mintcdn.com/kajabi-support/qWQtTofU1bjItAeE/images/PostFile.png?fit=max&auto=format&n=qWQtTofU1bjItAeE&q=85&s=cc45cf429b8f2070fcd8e44536555f44" alt="Post File" title="Post File" style={{ width:"78%" }} width="696" height="558" data-path="images/PostFile.png" />
3. Click the **X icon** on the file to delete.
4. Then, click **Update** to save your changes.

## Add a file to a Channel post comment

1. Click the **+ button** at the lower right corner of the comment field.
2. Select the desired **File type** **icon**.
3. Choose the file, then click **Open** to upload it to your comment.
4. When you're finished writing the comment, click **the up arrow** or hit **Enter** to publish it.

## Delete a file from a Channel post comment

1. Click the ellipsis menu \[...] at the top right corner of the post window.
2. Select **Edit**:
   <img src="https://mintcdn.com/kajabi-support/qWQtTofU1bjItAeE/images/CreateFileComment.png?fit=max&auto=format&n=qWQtTofU1bjItAeE&q=85&s=d1317a7bda41af44bbf362a1f92aee95" alt="Create File Comment" title="Create File Comment" style={{ width:"61%" }} width="332" height="230" data-path="images/CreateFileComment.png" />
3. Click the **X icon** on the file to delete.
4. Then, click **Update** to save your changes.

## Add a file to a Channel chat message

1. Enter a text message if desired.
2. Click the **+ button**: <img src="https://mintcdn.com/kajabi-support/qWQtTofU1bjItAeE/images/ChatMsgFile.png?fit=max&auto=format&n=qWQtTofU1bjItAeE&q=85&s=2e7c29ed7232c435653d84d01f49a547" alt="Chat Msg File" width="797" height="145" data-path="images/ChatMsgFile.png" />
3. Select a file (PDF, audio, image, or video).
4. Click **Open** to upload the file.
5. Click the **up arrow** or hit **Enter** to send the message.

<Note>
  **Note:** A maximum of 6 files can be added to a Channel post, comment, or chat message. The maximum file size that can be uploaded is 1 GB.
</Note>

## Video file recommendations

To ensure optimal playback quality for uploaded videos in Kajabi Communities, please upload videos using the following recommended settings:

**Resolution:** 1920×1080 (16:9)<br />Standard Full HD, 16:9 aspect ratio

**Bitrate**: 5,000–8,000 kbps<br />Ensures sufficient detail for streaming

**Codec:** H.264 (High Profile)<br />Widely supported compression format

**Frame Rate**: 30 fps (constant)<br />Smooth playback for most content

**Audio**: AAC 128–160 kbps<br />Standard high-quality audio

<Warning>
  **Warning:** Videos that do not meet these recommend specifications may appear blurry or scale incorrectly.
</Warning>

<Note>
  **Note:**

  * Videos with non-standard aspect ratios (e.g., 1920×1074) may scale and appear less sharp
  * Low-bitrate videos (under 1,000 kbps) may appear well on a desktop but will degrade noticeably after upload to a Community
  * If the bitrate is less than the recommended value, the quality will degrade, even if the video has 1080 resolution
  * Re-exporting videos according to these settings will significantly improve clarity
</Note>

## Upload a video larger than 1 GB

Channel posts, comments, and chat messages have a 1 GB file size limit. If your video is larger than that, host it on a member-only website page instead, then share that page's link in your Channel post, comment, or chat message.

1. From the Dashboard, click **Website**.
2. Click **Website Pages**.
3. Select the **Website** folder.
4. Click **+ New Website Page**.
5. Enter a name for your page.
6. Click **Customize Page**.
7. Add a [video block](https://help.kajabi.com/articles/website/pages/how-to-add-a-video-block-to-your-pages) to the page and upload your video. Videos on website pages can be up to 4 GB.
8. Click **Back to Website Pages**.
9. Click the **more options (⋯)** icon next to your new page.
10. Select **Edit Details**.
11. Turn on **Member Visibility**.
12. Click **Save**.
13. Copy the page's URL.
14. Paste the URL into your Channel post, comment, or chat message.

<Note>
  **Note:** Member-only visibility is only available for website pages, not landing pages. If you build the page as a landing page instead, you won't be able to restrict it to members only.
</Note>
